Frequently Asked Questions (FAQs) About Redeeming Your Sam’s Club® Mastercard® Cash Back Check Preguntas Frecuentes en español
Q Where can I redeem my Cash Back Check?
A You can redeem your check at any U.S. or Puerto Rico Sam’s Club location. Checks may be redeemed at any register (excluding self-checkout registers), including the Member Services Desk. You cannot redeem your check at a bank, by mobile deposit to a bank, at, or Walmart® locations.
Q What do I need to bring to Sam’s Club when I redeem my Cash Back Check?
A You must bring your Cash Back Check, your Sam’s Club Mastercard, (which is also your membership card), and one of the following non-expired, government issued forms of identification: Driver’s License, State ID Card, Military ID Card, Passport or Tribal Identification Card (which requires secondary identification).
Q Who can redeem my Cash Back Check?
A Only the cardholder whose name is printed on the front of the check may redeem it. Authorized cardholders are not permitted to redeem the check on behalf of another member.
Q Can I redeem my Cash Back Check if I am no longer a Sam’s Club Member?
A No. You must be a current Sam’s Club Member to redeem your Cash Back Check.
Q Does my Cash Back Check expire?
A Yes. Cash Back Checks may NOT be redeemed after the expiration date listed on the top of the check.
Q What happens if I have a problem redeeming my Cash Back Check at Sam’s Club?
A If you have any questions or problems, please see a Club Associate to assist you.
Q What do I do if my Cash Back Check is lost or stolen?
A Please contact the 24-Hour Credit Card Services phone number listed on the back of your Sam’s Club Mastercard.
Q Can I send my Cash Back Check with my remittance coupon to pay my Sam’s Club Mastercard account balance through the mail?
A No. You cannot use your Cash Back Check to pay your Sam’s Club Mastercard account balance by mail.
For additional questions about redeeming your Cash Back Check, visit the Member Services Desk or call the Credit Service number on the back of your Sam’s Club Mastercard.
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5% cash back on gas* (on first $6,000 per year in purchases, then 1%). 3% cash back on dining and travel*. 1% cash back on other purchases*


* Subject to credit approval. Sam's Club Mastercard cardholders are eligible to earn cash back rewards on purchases made with their Sam's Club Mastercard account. Rewards apply to net card purchases (minus returns). Rewards percentages depend on the type of purchase made (5% for gas purchases at U.S. and Puerto Rico Sam's Club and Walmart fuel stations, and at Gas Stations located in the U.S. and Puerto Rico (but excluding purchases at fuel stations and wholesale clubs (other than Sam's Club), certain supercenters, and supermarkets), for up to the first $6,000 in gas purchases each year and 1% thereafter; 3% for dining and travel purchases (excluding purchases at wholesale clubs other than Sam's Club) and 1% for all other Eligible Purchases). Maximum of $5,000 in Cash Back rewards can be earned in a calendar year. Cash back checks are issued each February for the Cash Back earned during the previous calendar year. Cash back rewards are forfeited if the Sam's Club Mastercard account is not in good standing, is delinquent with more than two payments past due, if the Sam's Club Membership terminates or lapses, or if the Cash Back earned in a calendar year is less than $5.00. Cash back checks will be made payable to Sam's Club and may be cashed only at a Sam's Club location. See the "How to Earn Cash Back with your Sam's Club® Mastercard®" Reward Program Terms for details. The Sam's Club Mastercard is issued by Synchrony Bank pursuant to a license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.