Q Where can I redeem my Cash Back Check?
A You can redeem your check at any U.S. or Puerto Rico Sam’s Club location. Checks may be redeemed at any register (excluding self-checkout registers), including the Member Services Desk. You cannot redeem your check at a bank, by mobile deposit to a bank, at SamsClub.com, Walmart.com or Walmart® locations.
Q What do I need to bring to Sam’s Club when I redeem my Cash Back Check?
A You must bring your Cash Back Check, your Sam’s Club Mastercard, (which is also your membership card), and one of the following non-expired, government issued forms of identification: Driver’s License, State ID Card, Military ID Card, Passport or Tribal Identification Card (which requires secondary identification).
Q Who can redeem my Cash Back Check?
A Only the cardholder whose name is printed on the front of the check may redeem it. Authorized cardholders are not permitted to redeem the check on behalf of another member.
Q Can I redeem my Cash Back Check if I am no longer a Sam’s Club Member?
A No. You must be a current Sam’s Club Member to redeem your Cash Back Check.
Q Does my Cash Back Check expire?
A Yes. Cash Back Checks may NOT be redeemed after the expiration date listed on the top of the check.
Q What happens if I have a problem redeeming my Cash Back Check at Sam’s Club?
A If you have any questions or problems, please see a Club Associate to assist you.
Q What do I do if my Cash Back Check is lost or stolen?
A Please contact the 24-Hour Credit Card Services phone number listed on the back of your Sam’s Club Mastercard.
Q Can I send my Cash Back Check with my remittance coupon to pay my Sam’s Club Mastercard account balance through the mail?
A No. You cannot use your Cash Back Check to pay your Sam’s Club Mastercard account balance by mail.